Please allow 14 to 21 days before contacting Customer Care regarding the status of your return. Any splitting of the signal has to occur after the signal comes out of the inside powered unit, in the line going to the TV.ĭue to COVID-19, processing times for returns may take longer than normal. Again, if your long run of coax has a splitter in it somewhere along the way, going to another TV in the home, it will cause the amplifier not to work. The indoor powered control actually has a built-in splitter for two TV's and if necessary, you can split the signal again, by attaching a splitter in the coax from one or both of these outputs. The short coax from your antenna will attach to the "In" and your long run of coax going inside to the powered control module near your TV, will attach to the "Out." In that long run of coax, you "cannot" place a splitter in the coax before it attaches to the powered control module inside near your TV, this will cause the booster to not function. One is labeled "In" the other is labeled "Out". On the preamp that installs outside at the antenna, there are the two cable connectors. What an improvement! I did learn a few things during the install. Hooked this up, and now have 24 channels, all in the 90's. I'm really glad I did, because without this devise I was able to get only one channel, and it was registering about 46% on the strength meter. I read many of the reviews here, and decide to give it a try.
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